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ISH Communication Policy and Social Media
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Hello ,


I hope you had a great Thanksgiving! 🦃💞


December is right around the corner! The holidays can be a stressful time -- remember to take care of yourself. We will be sharing some information and tips about stress on our social media and in our weekly emails over the month of December so be sure to check those out! 


If you have any tips or things that you do to manage your stress during the holidays that you would like to share with ISH members, respond to this email and we will highlight them in upcoming weekly emails!

As ISH grows, Lynn and I are continuously looking for ways to improve our process for members. My main role is to provide help and support for ISH members. Whether you need help scheduling, accessing member benefits, or just want to connect, I am here for it all.

For any of our new ISH members, I will be sending the weekly member email the last Friday of every month to cover logistical topics, answer frequently asked questions, and provide tips & support. If you have a specific topic/question you would like me to cover in my monthly email, please send me your ideas through this FORM.

Best, 
Hailey
Administrative Assistant
Integrated Spectrum of Health
support@integratedspectrumofhealth.com
(970) 403 5251

UPDATES

Upcoming ISH Closures

 

December 11-15 Closed for patient visits

I will monitor Charm once daily during this time.

Response to messages 24-48 hours

HELP WITH HAILEY

ISH COMMUNICATION POLICY

As we continue to work together and ISH membership grows, we wanted to take a moment to touch base on our communication policy to ensure that our interactions remain smooth, effective, and enjoyable for everyone involved. 


To begin, there are 3 ways for patients to reach out to Lynn and myself:

Portal Message

Lynn, Jessica, Hailey

Phone

970-403-5251

Email

support@


integratedspectrumofhealth.com

You can use any of these 3 ways to contact us.


Please keep in mind:

ALL COMMUNICATION REGARDING PERSONAL HEALTH INFORMATION SHOULD BE DONE THROUGH YOUR CHARM PATIENT PORTAL. PORTAL MESSAGING IS SECURE.


Expected response time to portal messages, voicemails, texts, and emails is 24-48 hours Monday-Friday.


Our portal messages, phone, and emails are not monitored after 5pm or on the weekends & holidays. We will let you know of any office closures ahead of time. 


Integrated Spectrum of Health does not provide Urgent or Emergency Care. If you have acute urgent medical care needs, please call your Primary Care Provider or follow up with Urgent Care. If you are having a medical emergency, go to the ER or dial 911 immediately. 

Questions for Lynn VS Questions for Hailey

More and more of you are starting to contact me (Hailey) with questions, and this is GREAT. One of my purposes at ISH is to help manage and take care of the non-health related support for ISH members.


So how do you know who to ask? Lynn or Hailey?


As a general rule, if your question is not medical or health related, ask Hailey! 


I have given some examples of the types of questions that are best for Lynn or Hailey below.

Questions for Lynn

Questions about...

  • Visits

  • Lab results

  • Lab orders

  • Nutraceuticals/supplements 

Questions for Hailey

Questions about...

  • Scheduling

  • Technology

  • Member resources

  • Payment

  • Membership

FOLLOW ISH ON SOCIAL MEDIA

Following ISH on social media on Instagram and/or Facebook is a great way to stay up to date! It is also a great way to get FREE health tips and information on various health topics.


Our posts include recipes, quotes, health news/research, health tips, and more. Each month, we will be posting about a specific topic. November's topic has been immunity.


Upcoming topics:

Stress Hormones

Mindset

Vagal Tone

Food Allergies & Sensitivities 

Follow
Follow

COMMUNITY

Have you checked out ISH weekly group visits yet? 
Group Visits are every Tuesday from noon-1pm

Group Visits are an amazing opportunity to get LIVE support between office visits.  The first 30 minutes consist of an educational presentation and the second 30 minutes you're invited into questions, answers and community conversation.  Those that utilize weekly Group Visits have the added healing benefits of community!

Community Connection Group Visits are designed specifically to support everyone through the rocky road of healing. Group visits are magical, because each person witnesses that EVERYONE is struggling in their own way. Everyone is both a teacher and student, and it can be a great way to get support and help on the smaller symptoms before they accumulate into larger problems. As an ISH member, you will get a reminder each week, and I hope you consider joining! 

Have a topic you would like to learn more about? 
Share ideas and check in at this LINK

OCTOBER GROUP VISIT DATES

November 28 - ZOOM - FLF Movement

December 5 - IN PERSON - Movement Clinical

December 12 - NO GROUP VISIT

December 19 - IN PERSON - FLF Nutrition

December 26 - NO GROUP VISIT

January 2 - NO GROUP VISIT

January 9 - IN PERSON - Nutrition Clinical

EMPOWER     💚     LEARN      💚     CONNECT

SHARE


What is working?  What feels clunky?  What would you like to see in Membership?  Your feedback is important to me!  ISH Membership has evolved since inception and will continue to do so based on YOU!  Please take a few minutes to share your experience and FEEDBACK below. 

FEEDBACK

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A VERY IMPORTANT NOTE: The contents of this email are for informational purposes only and are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

Integrated Spectrum of Health Functional Medicine, 1305 Escalante Dr Suite 202 , Durango, CO 81303, United States | Remove me


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