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Cancellation Policy & Charm Portal Mobile App
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Hello ,



Happy summer! I hope you are enjoying the warmer weather - and all the rain we've been getting. 


This weeks email includes our updated cancelation policy and how to use the Charm portal app on your phone for easy access. 


I hope you have a fun and safe 4th of July!

As ISH grows, Lynn and I are continuously looking for ways to improve our process for members. My main role is to provide help and support for ISH members. Whether you need help scheduling, accessing member benefits, or just want to connect, I am here for it all.

For any of our new ISH members, I will be sending the weekly member email the last Friday of every month to cover logistical topics, answer frequently asked questions, and provide tips & support. If you have a specific topic/question you would like me to cover in my monthly email, please send me your ideas through this FORM.

Best,
Hailey
Administrative Assistant
Integrated Spectrum of Health
support@integratedspectrumofhealth.com
(970) 403 5251

UPDATES

ISH Closure

July 4 and July 5 

Have a safe and easeful holiday!


A reminder, when ISH is closed we do not monitor the charm message portal and will respond when we return.

For urgent or emergent needs follow up with your PCP, urgent care or the ER. 


Fueling Curiosity! 🥗🍴

Share Your Questions and Topics!

ISH Nutritionist Kimberly will be hosting our group visit on 7/30/2024

Please use this form to submit your nutrition related questions or topics you would like Kimberly to cover. Even if you dont have a specific question, submit any topics you would like to learn more about. 


Kimberly's presentation will be customized based on your input. Submitting your questions/ideas will benefit everyone!

Submit Now

We will include the link to this form in upcoming weekly member emails.

We will be accepting responses until July 26th.

(or sooner if we get a lot of great suggestions before then)

⚡️ ISH New Offering! ⚡️


Introducing our Functional Lab Package



Do you have a friend, colleague or family member who is looking to up level their health but is not wanting to join membership?

The functional lab package this is a great way to take a deeper look and walk away with some actionable tools!

The Trailblazer Discount is available for our first five patients with a deeply discounted offer as we fine-tune our functional lab package.


You can find more information about the functional lab package on our website -- feel free to share with anybody you think could benefit from this new package.


Learn More

HELP WITH HAILEY

CANCELLATION POLICY 

We have revised our cancellation policies. Please take a moment to read the new cancellation policy.

When scheduling new appointments, you will now check a box to confirm you have read and agree to the cancellation policy. 

Please feel free to reach out to Hailey via charm message with any questions.

ISH cancelation policy for Lynn Joselyn PA-C, IFMCP, CFSP™ and ISH Nutritionist private medical visits:

In order to serve you best and continue to grow, we require 48-hour notice prior to session cancellation. Cancellations must be within Acuity, using the Cancel Appointment link on your confirmation email, by contacting ISH through Charm message or calling the office phone 970-403-5251.

Please note that appointments canceled with less than 48-hour notice will result in forfeiture of that month's appointment. Clients may reschedule for the following month based on availability. Additionally, failure to attend a scheduled appointment without prior notice will result in forfeiture of that session and include a $60 No-Show Fee for any No-Show visit.

Two No-Shows (or late cancels within 6 hours of appointment time) within one calendar year without just cause, we may exercise the right to refuse continuation of ongoing care.


We appreciate your understanding and cooperation regarding our cancellation policy.


Charm Health Portal Mobile App


We hear you and understand that having to log in to yet another portal to access your health data, visit summary, message your practitioners, manage supplements and more can feel cumbersome.  


There are important reasons we need to use a secure Electronic Health Record such as CHARM, the biggest is to protect YOU and your personal health data AND to keep all of your important information in one place so that we can continue to support you in an efficient way.  


In response to feedback, we wanted to share an alternative option for accessing your Charm patient portal that continues to protect your data and keep things in your chart.  This may simplify the process for you, give it a try!


The Charm mobile PHR (mPHR) app allows patients to:

  • Add and manage health records
  • Engage with the Practice or Provider
  • Share health passports within and outside the Practice.
  • Request medicine and supplement refills.
  • Track ailments and the treatment's progress.
  • Monitor health vitals and fitness goals.

mPHR User Guide (iOS)

mPHR User Guide (Android)

How to log in to your Charm portal on the mobile app

  • Tap on the 'Login' button
  • Enter your PHR account 'Username' and 'Password'.
  • You will be prompted to enable touch-ID, face-ID, or create a five-digit lock screen PIN to open the application henceforth. 
    • This is an optional step if you would like to make logging in easier.

If you all find this helpful, I can create more guides for using the app in future emails. Please let us know if that would be helpful!!

COMMUNITY


Replay of last week's Group Visit


Polyvagal Theory - Settle your system and elevate your health


It is a fun and important topic! Have a listen and grab some simple tools to uplevel your health!

JULY GROUP VISIT DATES

Group Visit Calendar

July 2 - IN PERSON - MCAS (Mast Cell Activation Syndrome and Histamine) - Let's take a closer look at the catalyst for many seemingly unrelated symptoms.


July 9 - IN PERSON - The Inner Connected Web from a cellular perspective and the role in healing.


July 16 12:15-1:30 - ZOOM - Laina Eskin, Inner Matrix Systems


July 23 - NO GROUP VISIT


July 30 - ZOOM - Kim Leonard, ISH nutritionist 


EMPOWER     💚     LEARN      💚     CONNECT

SHARE

What is working?  What feels clunky?  What would you like to see in Membership?  Your feedback is important to me!  ISH Membership has evolved since inception and will continue to do so based on YOU!  Please take a few minutes to share your experience and FEEDBACK below. 

FEEDBACK

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A VERY IMPORTANT NOTE: The contents of this email are for informational purposes only and are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

Integrated Spectrum of Health Functional Medicine, 1305 Escalante Dr Suite 202 , Durango, CO 81303, United States | Remove me


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