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Hello ,
Happy (almost) Halloween!! 🎃👻
In this week's member email I will be going over the basics of Charm billing and Acuity billing - what we use each system for, billing purposes, and some resources for helping change/update payment methods in each.
If you have any questions, please feel free to reach out to me via Charm message, or by responding to this email.
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As ISH grows, Lynn and I are continuously looking for ways to improve our process for members. My main role is to provide help and support for ISH members. Whether you need help scheduling, accessing member benefits, or just want to connect, I am here for it all.
Best,
Hailey
Patient Care Coordinator
Integrated Spectrum of Health
support@integratedspectrumofhealth.com
(970) 403 5251
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For any of our new ISH members, I will be sending the weekly member email the last Friday of every month to cover logistical topics, answer frequently asked questions, and provide tips & support. If you have a
specific topic/question you would like me to cover in my monthly email, please send me your ideas through this FORM.
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Healthy Holidays: Tips and Tools to Thrive This Season!
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Just in time for the holiday season! ISH nutritionist Kim Leonard will be hosting our weekly group visit on Tuesday November 12th (via Zoom).
Please submit your questions for Kim through this form.
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Submit Form
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CHARM BILLING VS ACUITY BILLING
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At Integrated Spectrum of Health (ISH), we use two platforms to manage your health care and scheduling needs: Acuity Scheduling and the Charm Health Portal.
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Charm Health Portal is dedicated to managing your health information. This is where you’ll find questionnaires, lab results, documents, visit summaries, secure messaging, and some billing details.
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Acuity vs. Charm Billing Purposes |
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You are billed through Acuity Scheduling for…
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Monthly membership
(auto-charge)
Single visits
(outside of membership)
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You are billed through your Charm Patient Portal for…
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ISH Discount labs
(if not using insurance)
Device rentals
(Lookee Ring, Gammacore, KardiaMobile)
Supplements
(in office supplements)
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Please note that your payment method may be different in each platform. If you need to change or update your payment method, you will have to do so in your
Charm patient portal and your Acuity account, separately.
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Billing Help |
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UPCOMING GROUP VISIT DATES
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See CCGV Calendar
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November 5 - IN PERSON - Topic TBD
November 12 - ZOOM - Healthy Holidays: Tips and Tools to Thrive This Season! with ISH Nutritionist Kim Leonard (Zoom Link)
November 19 - IN PERSON - Topic TBD
November 26 - NO GROUP VISIT
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EMPOWER 💚 LEARN 💚 CONNECT
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SHARE |
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What is working? What feels clunky? What would you like to see in Membership? Your feedback is important to me! ISH Membership has evolved since inception and will continue to do so based on YOU! Please take a few minutes to share your experience and FEEDBACK below.
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FEEDBACK
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