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Hello ,
I hope you have had a great January and a good start to 2026!
ISH care is designed to feel supportive, not complicated—and sometimes having a clear map makes all the difference. This month, I’m pointing you back to a resource that helps answer common questions and reduce unnecessary mental load.
Hailey
ISH Patient Care Coordinator |
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On the last Friday of each month I send a HELP WITH HAILEY member email to answer commonly asked questions, give tips, and explain ISH membership benefits and policies. |
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Upcoming ISH Closures |
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Jan 28 - Feb 4
When ISH is closed, I do not monitor Charm messages and will respond to messages when I return. Please follow up with PCP, Urgent Care or ER for urgent matters. |
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ISH Member Welcome Packet |
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As we settle into the new year, I wanted to take a moment to highlight a resource that answers many of the most common questions I receive throughout the month: the ISH Member Welcome Packet.
If you’re newer to ISH—or if it’s been a while since you last looked at it—this packet is meant to be a steady reference point, not something you need to read all at once or memorize.
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| Take a Look |
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The Welcome Packet is your go-to guide for: |
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How ISH membership works
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Who to contact (and for what)
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How messaging, scheduling, labs, and supplements are handled
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What to expect from visits, group sessions, and ongoing care
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Important links you’ll likely return to again and again
Many “quick questions” are answered there, and keeping it handy can save you time and reduce back-and-forth. |
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Try this (2-3 minutes) |
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Instead of reading the whole packet, try one of these:
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Skim the “What to Expect” sections
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Bookmark the ISH Member page
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Save the packet somewhere easy to find for later
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You don’t need to remember everything. ISH is designed so support is layered and accessible. When you’re unsure, the Welcome Packet is a great first place to look—and if you still have questions, I’m always happy to help.
You can access the Member Welcome Packet through the ISH Member Page anytime.
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